Privacy Policy for RiskBlock.com
Effective Date: 01/01/2024
At RiskBlock.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website, services, or related products (collectively, the “Services”). By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information when you interact with our Services:
1.1 Personal Information
Personal information refers to any information that can identify you as an individual, such as:
- Full name
- Email address
- Phone number
- Billing information (if applicable)
- Account information (e.g., username, password)
- Any other information you voluntarily provide to us
1.2 Usage Data
We collect data related to your usage of our website and services, including:
- IP address
- Browser type and version
- Pages visited and time spent on those pages
- Referring website or app
- Device information (such as type, model, and operating system)
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can adjust your browser settings to block or manage cookies. Please note that blocking cookies may impact your ability to use certain features of our Services.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and improve our Services
- To personalize content and advertisements
- To communicate with you, including sending marketing communications (if you have opted in)
- To process transactions and provide customer support
- To analyze website usage and improve the performance and functionality of our website
- To comply with legal obligations and protect our rights
3. Communication via Contact Forms
If you choose to use our online forms to request a quote, contact us, or inquire about our services, you may be required to provide certain personal information, such as your name, email address, phone number, and other relevant details. By submitting this information, you agree that RiskBlock.com may contact you via the contact information you provided for the purpose of responding to your inquiry or providing you with a quote.
3.1 Text (SMS) and Phone Communications
By providing us with your phone number through our Contact Us or Quote Request forms, you consent to receive text messages (SMS) or phone calls from RiskBlock.com. These communications may include:
- Responses to your inquiries or requests for quotes
- Follow-up communications regarding our services
- Promotional or marketing messages, if you have opted in to receive such communications
You acknowledge and agree that standard messaging rates, data rates, or other carrier charges may apply for SMS communications, and you can opt out of receiving these communications at any time.
3.2 Opting Out of Text Messages and Phone Calls
You have the right to withdraw your consent to receive SMS or phone communications at any time. To opt-out of receiving text messages, reply with “STOP” to any SMS you receive from us or email us at service@riskblock.com with the subject line “Opt-out of SMS”. We will promptly honor your request to stop sending you SMS communications. Similarly, if you no longer wish to receive phone calls, you may contact us via email to opt-out of those communications as well.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website or providing our services (e.g., payment processors, analytics providers, hosting companies).
- Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests (e.g., subpoenas, court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before your personal information becomes subject to a different privacy policy.
5. Security of Your Information
We take the security of your personal information seriously and implement appropriate physical, technical, and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Restriction: You may request that we restrict the processing of your personal information.
- Portability: You may request a copy of your personal data in a commonly used format for transfer to another service provider.
- Opt-out of Marketing Communications: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in the emails or by contacting us directly.
To exercise any of these rights, please contact us at service@riskblock.com. We will respond to your request within the timeframes required by applicable law.
7. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 (or under the age of 16 in certain jurisdictions). If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at service@riskblock.com.
8. International Data Transfers
If you are accessing our website from outside of [Insert Country], please be aware that your information may be transferred to, stored, and processed in countries outside your country of residence, including the United States. By using our Services, you consent to this transfer, storage, and processing of your personal information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:
RiskBlock
PO Box 821, New Rochelle, NY 10802
Email: insure@riskblock.com
Phone: 914-294-5300